Cambridge Citizens Advice Bureau

Getting advice

The Citizens Advice service offers free, confidential, impartial and independent advice.

Use these links to get advice on-line.

Your Money - Benefits Debt Pensions Tax
Your Family - Education Health Housing Relationships
Your Daily Life - Leisure Shopping Travel Work
Your Rights - Disability Immigration Legal matters  

Cambridge CAB, along with most Citizens Advice Bureaux, is very busy and we are unable to offer direct help to all who would like to use our services. We know that trying to reach us by 'phone can be frustrating and we are currently working to improve access in this direction.

However, there is a lot of information on-line, especially in the Citizens Advice 'Adviceguide' (link at top of each advice page) and at www.direct.gov.uk, which may solve your problems without the need to visit, phone or e-mail us.

Getting further help

If you still need our help after following the lines of enquiry above, e-mail forms are linked into each advice page, or you can contact us by phone (0844 848 7979) or by visiting one of our outlets.

If e-mailing, please ensure that you use the form from the appropriate page.  The 'general enquiry form' is not suitable for the advice areas of Benefits, Debt, Relationships, and Work.

Please note that we are able to advise only people living or working within the area we cover.

The following links will help you find your nearest bureau, if you are outside the area:

Free Internet Access Points:

If remaining on-line for long at the moment is awkward, you may like to use one of the free web access and e-mail points that are dotted around the Cambridge area. These are provided by Cambridge Online.