Consumer advice
Try Adviceguide - link takes you directly to
the consumer section
Other Information Sources
Consumer Direct is
possibly an even better place to start than Adviceguide in this
instance.
You should definitely try Consumer Direct before
e-mailing the CAB.
www.ukecc.net - ECC United Kingdom provides free information on consumer rights in Europe and assists in cross-border disputes.
www.oft.gov.uk (Office of Fair Trading)
www.ofgem.gov.uk/Pages/OfgemHome.aspx - Ofgem is committed to promoting choice and value for all energy customers.
www.ofwat.gov.uk - The economic regulator for the water and sewerage industry in England and Wales
www.justclaim.co.uk - a guide to taking action in a Civil Court in England and Wales.
E-mail us
If you cannot find the answer to your query via the above links, there is a form below, which you can use to get advice from us, via e-mail.
No e-mail? 'contact us' has the main bureau address and telephone number and the 'Maps' page links to details of all our outlets.
Please note that we are able to advise only people living or working within the area we cover.
The following links will help you find your nearest bureau, if you are outside the area:
- CAB Advice Hub (Cambridgeshire and Peterborough)
- Citizens Advice bureau search (other areas)
General Enquiry Form (link to secure page)
Please do try the suggested links before using this form. With limited resources we cannot guarantee an immediate response. Our aim is to respond within five working days.
Please help us to help you
Cambridge CAB is an independent, local charity which is highly dependent on donations. Please see Making a Donation, or simply...
text CAB3 to 82540 to donate £3.00 instantly* or
text CAB5 to 82540 to donate £5.00 instantly*
* You will be billed the amount stated on your next phone bill. Permission of the bill payer must be sought. Your usual network charges apply. UK networks only.