Cambridge Citizens Advice Bureau

Annual Review

Certain information on this page is shown elsewhere on this site, such as the service delivery charts under 'What we do' and client comments under 'Thank-yous' and 'Who we are'

Annual review leafletThe following is a summary of another part of our Annual Review booklet pdf document, opens in a new window

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Significant Achievements

Specialist Advisers generated just over £2m of new benefit claims and handled over 2.5m of client debt.

Mental Health specialists helped 244 clients and raised over £200,000 of benefit claims. In addition, generalist advisers saw an average of 10 clients a day with mental health problems.

Restructuring has enabled the Charity to offer specialist benefit appeal work and a high level of tribunal representation.

Cambridge CAB succeeded in being only one of four organisations in the country to win a Financial Inclusion Fund contract and were also chosen to be a part of one of three national demonstration 'Access' projects.

Future Plans