Contact us
If you are looking for advice, there are five ways to access our services:
- Online - Look on the ‘Find advice’ pages of this website for lots of information on how to deal with common issues, or
links to specialist advice agencies.
- Advicehub kiosk – see
http://www.advicehub.org/advice/advicehub-locations/ to find
your nearest Advicehub point, where you will be able to access
our web-based self-help site
- By phone – our Adviceline telephone number is
0844 848 7979.
Our phone lines are staffed from Monday to Friday between 2pm
and 4pm.
- By e-mail - you can submit your query using our secure form
system. Click here
for further details.
- In person – we run drop-in sessions on Monday to Friday
mornings from 9.30am to 1pm at our Bureau at 66 Devonshire Road,
Cambridge CB1 2BL . You do not need an appointment to come
along, but you must be prepared for a long wait at busy times.
Here are details of our outreach services.

