Following Government advice, face to face appointments and drop-in sessions have been temporarily suspended at all our centres but we are still open for business providing a free, impartial and confidential service to support people who live and work in Cambridge and South Cambridgeshire.
This section provides useful information on popular topics and frequently asked questions (FAQs) with links to the national Citizens Advice website. You can use the information as part of a self-help service or alongside an interview with one of our experienced advisers.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
There are a lot of practical things that need to be sorted out when someone dies, and it can be hard to know where to begin. This booklet gives you step-by step guidance on what you should do and is designed for you to use on your own.
Here is a list of key contact numbers available during the holiday period when Cambridge Citizens Advice is closed. Please check the individual websites when given.
We’re committed to providing advice that’s accessible to everyone and are currently reviewing and updating our support for people who are deaf or have hearing loss.