Deaf Awareness

This section of the website includes: Contacting Cambridge Citizens Advice | Advocacy for Deaf People | Visiting a Job Centre | Benefits & Additional Payments |


Deaf Awareness Week is taking place on 3rd – 9th May 2021 and the theme this year is ‘Coming Through it Together’.

Deaf Awareness Week is an annual event primarily owned and promoted by the UK Council on Deafness (UKCoD) to provide Charities and interested organisations under the umbrella of UKCoD to join forces to raise awareness and challenges of Deafness and hearing loss faced by 1 in 6 people in the UK.

The aims of the week include:

  • raise awareness of best practice when communicating with deaf people or those with hearing impairments;
  • ensure people have access to information in a variety of formats depending on need;
  • improve access to education, health, social care and employment.

Local support for people with hearing impairments

DEAF Cambridge residents will now be able to contact Cambridge City Council using a free online sign language service.

Following the recent signing of a new contract with the company SignLive, deaf customers can now use their computer or smartphone to receive British Sign Language (BSL) interpretation when using the council’s customer service phone line. Find out more about this on the Cambridge City Council website.

Local community groups for people with hearing impairments include:


Best practice guidance

Download a copy of the RNID Employers’ Guide. It provides free information and tips to help you support employees who are deaf or have hearing loss

The video below made in 2018 has some tips and information for good communication with a deaf person.

Finger spelling

One of the first skills taught in British Sign Language is fingerspelling.

The manual alphabet, or fingerspelling, is thought by some to have been invented by monks in the 8th Century who had taken a vow of silence and needed another way of communicating. They in turn taught deaf people.