If you can't find what you're looking for, use the search icon at the top of the page in the header. We have tried to ensure that all advice and information on this website has been kept up-to-date during the Coronavirus crisis. You will find 'Coronavirus updates' at the top of a page when appropriate.
Coronavirus updates
Citizens Advice England:
- What are your rights as consumers and employees in the light of the coronavirus pandemic?
- Coronavirus - what it means for you.
Benefits and Tax Credits
Advice on all aspects of welfare benefits including recent changes to benefits and tax credits, eligibility for different benefits, what to do about issues with benefits and support for housing costs.
Benefits - Universal Credit - Help to Claim
This section takes you through the steps needed to claim Universal Credit. Call us for free: 0800 144 8444
Benefits - Personal Independence Payment (PIP)
At Cambridge Citizens Advice, we help a lot of people to apply for PIP and challenge the decision if their application has been unsuccessful.
Foreign Travel
Get advice before travelling abroad, including the latest information on Coronavirus.
Goods and Services
Advice on dealing with faulty goods or services including items bought from shops, second-hand cars, energy suppliers and reporting scams.
Housing
Advice on housing issues including buying and renting homes, deposits, evictions and homelessness.
Money Management
Information on getting the best deals for utilities and communications bills, budgeting, saving and borrowing money, pensions and more.
Money Management - Debt
Advice on your options for dealing with different debts, dealing with creditors, and what to do if you have no money for things you need.
Relationships and Family
Advice on marriage, civil partnerships, separation, divorce and cohabiting. Also property issues and supporting children.
Scams - how to be safe online
If you think you may be being scammed, get advice here
Settled Status in the UK after 30th June 2021
If you or your family are from the EU, Iceland, Liechtenstein, Norway or Switzerland, you should check what you need to do if you want to continue living in the UK after 30 June 2021
Witness Service
Links to the main Citizens Advice website about going to court as a witness
Work
Advice on all aspects of work and employment including contracts of employment, pay, dismissal, disciplinary action and Industrial Tribunals.
Other Problems
Advice on discrimination, education, health , immigration , legal problems (including finding a solicitor) and personal taxation.