Goods and Services

Coronavirus - COVID-19

Coronavirus updates - Goods and Services

Check the Citizens Advice England website for information about refunds because of Coronavirus. You'll also find information if you have problems getting to or topping up your prepayment meter.

There are two steps which should help you find the information you need.

Step 1

First, please look at these individual subject areas and their related websites. You may find the answer to your question quickly. If your question is not answered here, please proceed to Step 2




Each question links to an external site, which may be able to answer your question. Some may be links to Adobe Acrobat PDF files. If you cannot read these files, you may have to download the free Adobe Acrobat Reader

Step 2

If you are still unable to find the answer to your question, you can now email us via our web based form below.

PLEASE NOTE: We are only funded to help those who live or work in Cambridge City and South Cambridgeshire District. If you are not in those areas, we will not be able to help you and you should find your local bureau.

Email for advice

Please give us as much information as possible, so that we may answer your question more quickly. We aim to respond within two working days.

If you do not have email but would like further help, go to Get Advice for other ways to contact us.

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