Are you getting the best deal on your gas and electricity? You could save as much as £300 a year by switching supplier and reducing the amount of energy you use.
For Big Energy Saving Week (22-28 January), Citizens Advice is running a campaign to help people save money on their energy bills.
Get information about how to save money on energy
Please follow these links for useful information and tips from Citizens Advice:
- Check you’re getting the best deal from your energy supplier and all the financial help you’re entitled to
- Switch energy supplier
- Save energy by reducing the amount you use
You can also find more advice on many energy issues, including problems with your bill or energy supply and making a complaint, in the energy section of the Citizens Advice website.
For people who live in Cambridge, the city council has published a page of useful information and advice on managing your energy bills.
Need more help or advice?
If you’re struggling to pay your energy bills, we can help you. Please visit or contact us for advice:
- Phone 0344 848 7979
Our phone lines are open from Monday to Friday and the best time to call is 2pm-4pm.
- Visit us
Our main office at 66 Devonshire Road, Cambridge CB1 2BL is open for drop-ins (no appointment required) from Monday to Friday, 9.15am-12.45pm.
You can also visit an outreach session in and around Cambridge – locations and opening times are listed at www.cambridgecab.org.uk/help-advice/get-advice.
Please bring your latest gas and electricity bills and meter readings, if you have them, so we can help you get a better deal.
- Email us
For advice by email, please complete our email advice form and provide as much information as possible. We aim to reply within 3 working days but response times may be longer if demand is high.
Please note that we are only funded to help people who live or work in Cambridge or South Cambridgeshire. If you are not in those areas, please find your local Citizens Advice.
If you’d like advice about a problem with your energy supplier, including how to make a complaint, you can also contact the Citizens Advice consumer helpline.