Become a Trustee

Expertise and experience, free of charge

The charity is directed by its Board of Trustees, which meets regularly to monitor the activities of the charity, review its procedures and set the overall strategies and vision that guide future operations. The Board uses data-driven approaches with key performance indicators to assess the success of projects and guide decisions.

The trustees consist of volunteers who bring a diverse range of experiences and skills to the table, along with non-voting representatives of the charity's employees and volunteers, and patrons of the charity.

Our Chairman is Nigel Brown OBE. Nigel has been active in Cambridge business for over 30 years. Other trustees on the Board bring expertise in health and social care policy issues, charity management and strategy, law and finance, as well as valuable contacts with relevant local charities, such as the Cambridge City Foodbank.

Are you interested in helping us run Cambridge & District Citizens Advice by becoming a Trustee? Take the challenge outlined below.

Take the challenge - become a Trustee.

We’re always looking for volunteer Trustees to help lead our charity. Individuals who can consider the big picture and who have good independent judgement. We would value a range of knowledge and experience, such as:

  • running a business;
  • finance;
  • Human Resources;
  • working with volunteers;
  • IT;
  • equality champion;
  • or other relevant experience.

Trustees need to:

  • be available to attend at least four early evening (4 – 6pm) meetings each year;
  • have a willingness to work as a team;
  • actively participate in discussions that relate to the strategy of the organisation;
  • act in the interests of Cambridge Citizens Advice and that of its staff and clients.

We welcome applications from all sections of the community to help us achieve a diverse trustee board that reflects our clients and communities. We particularly welcome applications from minority groups who are currently underrepresented in our organisation.You do not need prior experience of working or volunteering with Citizens Advice service. We are looking for people with a wide diversity of background and experiences to bring additional skills to our Board.

If you would like to apply for the role of trustee or have any questions, please contact Reception by phone on 01223 222697 or by email at

What are our plans for next year?

Key objectives for 2020:

  • Improve our digital service via Webchat and Skype;
  • Help clients with changes to benefits, e.g. Universal Credit/HRA;
  • Raise our profile - use the 80th Anniversary to maximise our profile and fundraise;
  • Improve our current IT systems and IT reliability;
  • Reach young adults and local employees and make them aware of what CAB offers. Change perceptions of what we do.

Alongside these aspirations, we will continue to develop partnerships working, building on our work in the community via outreach work especially targeting support to new communities and recruiting and training more volunteers to help us deliver on this.

If you like to know more, you can download our Annual Report 2019. We hope this will give you a better understanding of what we do and what we've achieved over the last year.