Festive Holiday Closure
Our advice service will be open on Tuesday 23rd December but our office will be closed.
We will be closed from 4pm on Tuesday 23rd December 2025. We will reopen at 9am on Friday 2nd January 2026.
Please visit our Emergency Support page if you need help during this time.
Email Us
You can request advice via email by completing the form below.
Please note that we are only funded to advise people who live in Cambridge City or South Cambridgeshire.
Please also note that we are receiving a large number of email enquiries and it is likely to take us some time to respond. If your enquiry is urgent, please call our Adviceline on 08082 787808.
We will need to ask you for some details about yourself and the issue you are looking for help with. Please give us as much information as possible so we can answer your question effectively. Please understand that we may reply asking for further details before we are able to give advice. We will use this information to provide you with advice as well as to improve our service and inform our campaigns. If you want more detail about your rights and how we use your information you can read our privacy notice.
By submitting an email enquiry, you are agreeing to follow our client agreement.