Free advice and support

How Cambridge & District Citizens Advice can help you

Cambridge & District Citizens Advice is a registered charity and a member of the national Citizens Advice network. We provide a free, impartial and confidential service to support people who live and work in Cambridge and South Cambridgeshire. We offer advice in person, over the phone and via email on a wide range of issues, including benefits, debts, housing, relationships and employment.

Did you know,for example, that we can support you in the early stages of your Universal Credit application? If you have 10 minutes we can do a discrete check for you and advise the best way forward.
If you or your family are from the EU, Iceland, Liechtenstein, Norway or Switzerland, we can give you advice and guidance about your settlement rights after Brexit.

How to contact us

Our main office is in Cambridge (close to the Rail Station) but we also have a number of outreach centres. A summary including opening times can be found below but for more details about our locations, opening hours and contact details, please visit the Get advice page.

Cambridge main office:
66 Devonshire Road, Cambridge CB1 2BL
Mon to Thurs 9am - 12.30pm
Fri 9am -12pm
(drop-in - no appointment necessary)
Cambridge (centre)
Cambridge City Council, Mandela House, 4 Regent Street, Cambridge CB2 1BY
Tues 11am - 2pm
(drop-in - no appointment necessary)
Cambridge (north)
Meadows Community Centre, 1 St Catherine’s Road, Cambridge CB4 3XJ
Wed 11am - 3pm
(drop-in - no appointment necessary)
South Cambridgeshire District Council, South Cambridgeshire Hall, Cambourne Business Park, Cambourne CB23 6EA
Tues 10am - 1pm
(appointments arranged by South Cambs District Council only)
William Collyn Community Centre, Wellbrook Way, Girton, Cambridge, CB3 0GP
Wed 1pm - 4pm
(drop-in - no appointment necessary)
Longstanton Branch Surgery, Magdalene Close, Longstanton CB24 3EG
Every other Mon 10.30am - 12pm
(drop-in - no appointment necessary)
John Huntingdon Centre, 189 High Street, Sawston CB22 3HJ
Fri 9.30am - 12.30pm
(drop-in - no appointment necessary)
Clay Farm Centre, Hobson Square, Trumpington CB2 9FN
Mon 9.30am - 12.30pm
(drop-in - no appointment necessary)
Willingham Medical Practice, 52 Long Lane, Willingham CB24 5LB
Every other Tues 10.30am - 12pm
(drop-in - no appointment necessary)

How you can help us

Last year, we helped 16,682 people with 42,592 issues. We couldn't do this without your support.