Free advice and support

How Cambridge & District Citizens Advice can help you

Cambridge & District Citizens Advice is a registered charity and a member of the national Citizens Advice network. We provide a free, impartial and confidential service to support people who live and work in Cambridge and South Cambridgeshire. We offer advice in person, over the phone and via email on a wide range of issues, including benefits, debts, housing, relationships and employment.

Did you know,for example, that we can support you in the early stages of your Universal Credit application? If you have 10 minutes we can do a discrete check for you and advise the best way forward. Call us for free: 0800 144 8444
If you or your family are from the EU, Iceland, Liechtenstein, Norway or Switzerland, we can give you advice and guidance about your settlement rights after Brexit.

Where and when to contact us

You'll find our main office in Devonshire Road in Cambridge (near the Rail Station) but we have a number of other places where you can go to talk to a trained adviser. Most visits are drop-in - no appointment necessary - but some are by appointment only. It's best to check on our Get Advice page before you visit us where you'll find more details about our locations, opening times and contact details.

We also have an Adviceline 0344 848 7979 that you can ring. The best time to call is between 2pm and 4pm. We don’t use a call queuing service, so please try again later if your call isn’t answered.

Cambridge main office:
66 Devonshire Road, Cambridge CB1 2BL
Mon to Thurs 9am - 12.30pm
Fri 9am -12pm

The other locations are:

  • Mandela House, Regent Street, Cambridge
    Tues 11am - 2pm
  • Meadows Community Centre, Cambridge
    Wed 11am - 3pm
  • Cambourne Business Park
    Tues 10am - 1pm
    (appointments arranged by South Cambs District Council only)
  • Girton - William Collyn Community Centre
    Wed 1pm - 4pm
  • Longstanton Branch Surgery
    Every other Mon 10.30am - 12pm
  • Sawston - John Huntingdon Centre
    Fri 9.30am - 12.30pm
  • Trumpington - Clay Park Centre
    Mon 9.30am - 12.30pm
  • Willingham Medical Practice.
    Every other Tues 10.30am - 12pm

How you can help us

Last year, we helped 16,682 people with 42,592 issues. We couldn't do this without your support.