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Become a Trustee

The charity is directed by its Board of Trustees, which meets regularly to monitor the activities of the charity, review its procedures and set the overall strategies and vision that guide future operations.

The Board uses data-driven approaches with key performance indicators to assess the success of projects and guide decisions.

The trustees consist of volunteers who bring a diverse range of experiences and skills to the table, along with non-voting representatives of the charity’s employees and volunteers, and patrons of the charity.

Our Chair is Antoinette Jackson. She joins us after working for many years in local government.  Her most recent appointment up until October 2020 was as the Chief Executive of Cambridge City Council.  She also acts as a Trustee with Arthur Rank Hospice Charity and is on the management committee of Kettles Yard house and gallery.

Other trustees on the Board bring expertise in health and social care policy issues, charity management and strategy, law and finance, as well as valuable contacts with relevant local charities, such as the Cambridge City Foodbank.

Find out who the current Trustees and Representatives on the Board are on our Who We Are page.

Are you interested in helping us run Cambridge & District Citizens Advice by becoming a Trustee? Take the challenge outlined below.

We’re always looking for volunteer Trustees to help lead our charity. Individuals who can consider the big picture and who have good independent judgement. We would value a range of knowledge and experience, such as:

  • running a business;
  • finance;
  • Human Resources;
  • working with volunteers;
  • IT;
  • equality champion;
  • or other relevant experience.

Trustees need to:

  • be available to attend at least four early evening (4 – 6pm) meetings each year;
  • have a willingness to work as a team;
  • actively participate in discussions that relate to the strategy of the organisation;
  • act in the interests of Cambridge Citizens Advice and that of its staff and clients.

We welcome applications from all sections of the community to help us achieve a diverse trustee board that reflects our clients and communities. We particularly welcome applications from minority groups who are currently underrepresented in our organisation. You do not need prior experience of working or volunteering with Citizens Advice service. We are looking for people with a wide diversity of background and experiences to bring additional skills to our Board.

If you would like to apply for the role of trustee or have any questions, please contact our reception by phone on 01223 222660 or by email at

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