Please look at our Advice online section, which contains links to information on a wide range of subjects that may answer your questions more quickly.
If you would like to ask us for advice, please see our Client Agreement which explains what you can expect from us and what we expect from you when you get advice from us.
- Visit our main office
Main office – 66 Devonshire Road, Cambridge CB1 2BL
Drop-in (no appointment necessary).
Monday to Thursday 9:15am - 12:45pm
Please note the new earlier drop-in times below, effective from Monday 2nd September 2019:
Monday to Thursday 9.00am – 12.30pm
Friday 9.00am - 12noon
We are located five minutes’ walk from Cambridge Railway Station and the guided bus stop, and near many major bus and road routes. From town you can get the Citi 1, 3 or 7 buses to the station. Parking is available on meters outside the Bureau (limited to 2 hour stays) or at the main Railway Station Car Park. There is street parking available for Blue Disabled Badge holders and a bicycle park for clients at the front of the building.
- Visit an outreach session
Our outreach sessions:
Cambridge City Council, Mandela House, 4 Regent Street, Cambridge CB2 1BY
Tuesday 11am – 2pm (drop-in - no appointment necessary)
Meadows Community Centre, 1 St Catherine’s Road, Cambridge CB4 3XJ
Wednesday 11am – 3pm (drop-in - no appointment necessary)
South Cambridgeshire District Council, South Cambridgeshire Hall, Cambourne Business Park, Cambourne CB23 6EA
Tuesday 10am – 1pm (appointments arranged by South Cambridgeshire District Council only)
Wednesday 1pm – 4pm (drop-in - no appointment necessary)
Longstanton Branch Surgery, Magdalene Close, Longstanton CB24 3EG
Every other Monday 10.30am – 12pm (drop-in - no appointment necessary)
Upcoming dates: 9 September, 23 September
John Huntingdon Centre, 189 High Street, Sawston CB22 3HJ
Friday 9.30am – 12.30pm (drop-in - no appointment necessary)
Clay Farm Centre, Hobson Square, Trumpington CB2 9FN
Monday 9.30am - 12.30pm (drop-in - no appointment necessary)
Willingham Medical Practice, 52 Long Lane, Willingham CB24 5LB
Every other Tuesday 10.30am – 12pm (drop-in - no appointment necessary)
Upcoming dates: 20 August, 3 September, 17 September
Our GP surgery outreach sessions - by appointment only:
Arbury Road Surgery, 114 Arbury Road, Cambridge, CB4 2JG
Thursday 2pm-5pm (appointments only)
Nuffield Road Medical Centre, Nuffield Road, Cambridge, CB4 1GL
Friday 8.30am - 11.30am (appointments only)
East Barnwell Health Centre, Ditton Lane, Cambridge, CB5 8SP
Friday 8.30am - 1pm (appointments only)
- Phone or write
Our Adviceline phone number is 0344 848 7979.
Our phone lines are staffed from Monday to Friday. The best time to call is between 2pm and 4pm. We don’t use a call queuing service, so please try again later if your call isn’t answered.
If you want to write to us with your problem, our address is:
The Advice Manager
Cambridge & District Citizens Advice
66 Devonshire Road
Cambridge CB1 2BL
- Visit our kiosks
- Cambridge Citizens Advice
- Anglia Ruskin University (Cambridge)
- Arbury Community Centre
- Cambridge City Council (Mandela House)
- Cambridge Leisure Park
- East Barnwell Health Centre
- Meadows Community Centre
- Find a solicitor
If you act quickly, many problems are solved without the need for a solicitor.
Not sure what to do? Talk with us first.
If you would you prefer to meet a solicitor, see our list of local solicitors
- Email us
PLEASE NOTE: We are only funded to help people who live or work in Cambridge City and South Cambridgeshire District. If you are not in those areas, we will not be able to help you and you should find your local Citizens Advice.
Please give us as much information as possible, so that we may answer your question quicker. We usually aim to respond within two working days.