Get advice

Please look at our Advice online section that contains links to information on a wide range of subjects, which may answer your questions more quickly.

Visit our main office

Main office – 66 Devonshire Road, Cambridge CB1 2BL

Drop-in (no appointment necessary).

Monday to Friday 9.15am – 12.45pm

From 27 November to 8 December, these drop-in advice sessions will be open at different times due to essential volunteer training. The dates and opening times are as follows:

  • Monday 27 November to Friday 1 December: 9.15am to 12noon
  • Monday 4 December to Friday 8 December: 10am to 12.45pm

We are located five minutes’ walk from Cambridge Railway Station and the guided bus stop, and near many major bus and road routes. From town you can get the Citi 1, 3 or 7 buses to the station. Parking is available on meters outside the Bureau (limited to 2 hour stays) or at the main Railway Station Car Park. There is street parking available for Blue Disabled Badge holders and a bicycle park for clients at the front of the building. 

Visit an outreach session

Our outreach sessions:

Cambridge (centre)
Cambridge City Council, Mandela House, 4 Regent Street, Cambridge CB2 1BY
Drop-in - no appointment necessary
Tuesday & Thursday – 11am – 3pm

Cambridge (north)
Meadows Community Centre, 1 St Catherine’s Road, Cambridge CB4 3XJ
Drop-in - no appointment necessary
Wednesday – 11am – 3pm

Arbury
Arbury Road Surgery, 114 Arbury Road, Cambridge, CB4 2JG
Appointments only
Thursday - 2pm-5pm

Chesterton
Nuffield Road Medical Centre, Nuffield Road, Cambridge, CB4 1GL
Appointments only
Thursday - 1pm - 4pm

Fen Ditton
East Barnwell Health Centre, Ditton Lane, Cambridge, CB5 8SP
Registered patients only
Friday - 8.30am - 1pm

Girton
Girton Community Centre, St Vincent Close, Girton CB3 0PE
Drop-in - no appointment necessary
Wednesday – 1pm – 4pm

Sawston
John Huntingdon Centre, 189 High Street, Sawston CB22 3HJ
Drop-in - no appointment necessary
Friday – 9.30am – 12.30pm

Trumpington
Trumpington Pavilion, Paget Road, Cambridge CB2 9JF
Drop-in - no appointment necessary
Thursday – 11.30am – 2.30pm

Phone or write

Our Adviceline phone number is 0344 848 7979.

Our phone lines are staffed from Monday to Friday. The best time to call is between 2pm and 4pm. We don’t use a call queuing service, so please try again later if your call isn’t answered.

If you want to write to us with your problem, our address is:

The Advice Manager
Cambridge & District Citizens Advice
66 Devonshire Road
Cambridge CB1 2BL

Visit our kiosks

Cambridge City

South Cambridgeshire

Find a solicitor

If you act quickly, many problems are solved without the need for a solicitor.

Not sure what to do? Talk with us first.

If you would you prefer to meet a solicitor, see our list of local solicitors

Email us

PLEASE NOTE: We are only funded to help people who live or work in Cambridge City and South Cambridgeshire District. If you are not in those areas, we will not be able to help you and you should find your local Citizens Advice.

Email for advice

Please give us as much information as possible, so that we may answer your question quicker. We usually aim to respond within two working days.