Get advice

Please look at our Advice online section, which contains links to information on a wide range of subjects that may answer your questions more quickly.

If you would like to ask us for advice, please see our Client Agreement which explains what you can expect from us and what we expect from you when you get advice from us.

Christmas and New Year Closing Dates

Our main office will close for Christmas and New Year on Friday 21 December 2018 at 11am and we will reopen on Wednesday 2 January 2019 at 9.15am.

Our last outreach advice sessions before Christmas will be on Thursday 20 December 2018 and they will start again on Wednesday 2 January 2019.

Visit our main office

Main office66 Devonshire Road, Cambridge CB1 2BL

Drop-in (no appointment necessary).

Monday to Thursday 9.15am – 12.45pm

Friday 9.15am - 12noon

Our main office will close for Christmas and New Year on Friday 21 December 2018 at 11am and we will reopen on Wednesday 2 January 2019 at 9.15am.

We are located five minutes’ walk from Cambridge Railway Station and the guided bus stop, and near many major bus and road routes. From town you can get the Citi 1, 3 or 7 buses to the station. Parking is available on meters outside the Bureau (limited to 2 hour stays) or at the main Railway Station Car Park. There is street parking available for Blue Disabled Badge holders and a bicycle park for clients at the front of the building.

Visit an outreach session

Our outreach sessions:

Cambridge (centre)
Cambridge City Council, Mandela House, 4 Regent Street, Cambridge CB2 1BY
Tuesday 11am – 2pm (drop-in - no appointment necessary)
Please note there will be no sessions on 25 Dec 2018 and 1 Jan 2019.

Cambridge (north)
Meadows Community Centre, 1 St Catherine’s Road, Cambridge CB4 3XJ
Wednesday 11am – 3pm (drop-in - no appointment necessary)
Please note there will be no session on 26 December 2018.

Cambourne
South Cambridgeshire District Council, South Cambridgeshire Hall, Cambourne Business Park, Cambourne CB23 6EA
Tuesday 10am – 1pm (appointments arranged by South Cambridgeshire District Council only)
Please note there will be no sessions on 25 Dec 2018 and 1 Jan 2019.

Girton
Girton Community Centre, St Vincent Close, Girton CB3 0PE
Wednesday 1pm – 4pm (drop-in - no appointment necessary)
Please note there will be no session on 26 December 2018.

Longstanton
Longstanton Branch Surgery, Magdalene Close, Longstanton CB24 3EG
Every other Monday 10.30am – 12pm (drop-in - no appointment necessary)
Upcoming dates: 17 December, 14 January, 28 January

Sawston
John Huntingdon Centre, 189 High Street, Sawston CB22 3HJ
Friday 9.30am – 12.30pm (drop-in - no appointment necessary)
Please note there will be no sessions on 21 Dec and 28 Dec 2018.

Trumpington
Clay Farm Centre, Hobson Square, Trumpington CB2 9FN
Monday 9.30am - 12.30pm (drop-in - no appointment necessary)
Please note there will be no sessions on 24 Dec and 31 Dec 2018.

Willingham
Willingham Medical Practice, 52 Long Lane, Willingham CB24 5LB
Every other Tuesday 10.30am – 12pm (drop-in - no appointment necessary)
Upcoming dates: 11 December, 8 January, 22 January

Our GP surgery outreach sessions - by appointment only:

Arbury
Arbury Road Surgery, 114 Arbury Road, Cambridge, CB4 2JG
Thursday 2pm-5pm (appointments only)

Chesterton
Nuffield Road Medical Centre, Nuffield Road, Cambridge, CB4 1GL
Thursday 1pm - 4pm (appointments only)

Fen Ditton
East Barnwell Health Centre, Ditton Lane, Cambridge, CB5 8SP
Friday 8.30am - 1pm (appointments only)

Longstanton
Longstanton Branch Surgery, Magdalene Close, Longstanton CB24 3EG
Every other Monday 8.30am – 10.30am (appointments only)

Willingham
Willingham Medical Practice, 52 Long Lane, Willingham CB24 5LB
Every other Tuesday 8.30am – 10.30am (appointments only)

Phone or write

Our Adviceline phone number is 0344 848 7979.

Our phone lines are staffed from Monday to Friday. The best time to call is between 2pm and 4pm. We don’t use a call queuing service, so please try again later if your call isn’t answered.

If you want to write to us with your problem, our address is:

The Advice Manager
Cambridge & District Citizens Advice
66 Devonshire Road
Cambridge CB1 2BL

Visit our kiosks

Cambridge City

South Cambridgeshire

Find a solicitor

If you act quickly, many problems are solved without the need for a solicitor.

Not sure what to do? Talk with us first.

If you would you prefer to meet a solicitor, see our list of local solicitors

Email us

PLEASE NOTE: We are only funded to help people who live or work in Cambridge City and South Cambridgeshire District. If you are not in those areas, we will not be able to help you and you should find your local Citizens Advice.

Email for advice

Please give us as much information as possible, so that we may answer your question quicker. We usually aim to respond within two working days.