Help us maintain our core services
You may not be familiar with the Cambridge and District Citizens Advice Bureau, but you may know someone who has come to us for help at one time or another. The growing population in our region has increased the need for our services and demand is at its highest. Yet we face funding challenges which could affect our ability to provide the quality service we want. We are working harder than ever to secure the future of our charity. For a quick look at our achievements over the last two years, please visit Our impact. For more information about our corporate funders, visit Our funding.
To continue our work we need your help through donations, fundraising or through a legacy.
Donations are always welcome through our online donations portal, operated by the Charities Aid Foundation. You can give a one-off donation or set up regular payments. If you are a UK taxpayer, please also consider GiftAid.
To donate by card or PayPal please click on the button below:
Donate via text message:
Text ADVICE on 70085 to donate £2 or more if you can afford it. Text Giving is hosted by Donr.
Donate by cheque
A cheque, payable to Cambridge and District Citizens Advice Bureau, may be addressed to:
The Finance Team
Cambridge and District CAB
66, Devonshire Road
If you would prefer to make a donation with a specific designated purpose, or would like to be considered as a patron of the charity, Rachel, the CEO, would be delighted to discuss this with you: email Rachelt@cambridgecab.org.uk.
- How will your money be spent?
It costs nearly a million pounds each year to fund our advice provision operations, yet we do not have any long-term funding sources of that scale. The vast majority of our income comes from fixed-term grants, with no guarantee that the philanthropic organisations and local government bodies behind these grants will be able to renew them as they expire. This means that we are constantly seeking new income, without which we will be unable to continue with our work.
Here are a few examples of our core services:
Our walk-in centre at 66 Devonshire Road was used by 13,566 clients in 2018/19, requiring 17 staff and volunteers every day to greet them, assess their needs and carry out the individual interviews their cases require. Maintenance of the building and its infrastructure costs around £85k per year.
The outreach centres we operate in GP surgeries, the City Council’s contact centre (Mandela House), community centres and the Foodbank are used by over 3000 clients every year, requiring 10 staff to provide this coverage.
While our volunteers kindly provide their services without payment, we also depend on the specialist expertise of the trained, paid staff on complex topics such as the ever-changing benefits system; this level of service cannot be replicated through the efforts of the volunteers.
Although our volunteers greatly reduce the staff costs of the charity, a new volunteer will need 430 hours of training and supervision from the staff as part of their on-boarding process, before they can take on the work of a general adviser. This training needs time and money to be done to a high enough standard.
Behind the scenes,we have 6 specialist paid staff assisting with complex casework involving debt, housing and benefits.
Our specialist staff deliver personal budgeting support at the job centre. Helping people moving on to Universal Credit to learn how to manage their money.
- Could you organise a fundraising event?
We would welcome any fundraising ideas you might have.
Here are just a few fundraising suggestions, but you may well have far better ideas about how to fundraise!
- Could you host a coffee and cake morning?
- Organise a quiz night?
- Ask your local community group to nominate us as charity of the year?
- Take part in a sponsored event, perhaps a bike ride, run or walk?
- Leave a legacy in your will
Leaving a legacy to help your community
As an independent charity we rely on donations from the public. By adding Cambridge and District Citizens Advice to your will you can help secure our future.
Legacies are vital to our work. Any gift you provide, no matter how large or small, will help us to support the next generation.
For more information about making a will, go to the web site Remember a charity in your will.
We recommend speaking to a local solicitor or will writer if you’re considering making or updating a will. By having your will professionally written, you ensure everything is covered. Find a local solicitor from our local solicitor list.